Technology at the Anaheim Convention Center

The building takes no deliveries

The Anaheim Convention Center has no shipping and receiving area, no storage and no marshalling yard, and its policies state that the center does not receive or ship event materials. Everything goes through the general service contractor your show appointed, and nothing may arrive before the first day of move-in. You have two options: ship to the contractor's advance warehouse weeks ahead and pay material handling, or have a named person at your booth when the truck arrives. Equipment that arrives with nobody expecting it goes back on the truck.

Internet comes from Smart City Networks

Smart City Networks holds the exclusive on data at the ACC: exhibitor and show telecommunications, voice, internet, networking, cable TV, and even the physical act of pulling cable. There is free wifi across the campus. It is fine for checking email in a lobby, but not for a registration desk, a payment terminal or a live demo. Order a wired connection from Smart City before you arrive, because on-site pricing is higher. If your machines need to keep working when the network goes down, tell us. We can set them up to store data locally and sync afterwards.

What Encore owns, and what you can bring yourself

Encore is the preferred AV provider and holds the exclusive on rigging in the Arena, the Ballroom, the meeting rooms, ACC North, and for general sessions in the exhibit halls when it is not a trade show. That exclusivity covers the banner rods and the rigging points, so anything hanging from the ceiling goes through Encore and should be in your budget early. It does not cover laptops, iPads, phones, monitors on stands or printers for the show office. You can bring those, and those are what we deliver. The rules differ between a trade show in a hall and a general session in the same hall, so get your own space confirmed in writing instead of relying on last year's rules.

A 53-acre campus: use the right entrance

About 1.8 million square feet of function space, over a million of it exhibit halls, 99 meeting rooms and three ballrooms adding up to roughly 238,000 square feet. ACC North came with the 2017 expansion. Outside there is the 100,000-square-foot Grand Plaza sitting between the Hilton Anaheim and the Anaheim Marriott. ACC North and Car Park 1 are reached from Katella Avenue, while the main halls run south toward Convention Way. Arriving at the wrong end can cost you twenty minutes. Check your hall before you set off, and tell anyone delivering to you which one it is.

What we bring up from San Diego

Anaheim is about ninety minutes up the freeway from our warehouse, so we drive: we deliver, set up, and come back for it. Machines are imaged to your build before they leave here, so they arrive at your booth ready to switch on. Registration iPads go out with spares as standard, and can be supervised and locked to your app. We also collect at the end, including at eleven at night on strike day.

The hotels on the plaza

The Hilton Anaheim and the Anaheim Marriott are both a short walk, with the Grand Plaza between them, and thousands of rooms sit within walking distance of the campus. Board meetings, press rooms and hospitality suites usually end up in one of those two while the show runs in the halls. We deliver to the hotel and the show floor on the same run, which saves you a second delivery charge.

Four questions your exhibitor manual should answer

Most of these rules are set by your show, not the building, and your exhibitor manual overrides general advice, including ours. Before you order anything, make sure you can answer these:

• Who is the general service contractor, and what is the advance warehouse address?
• Which day and hours is our move-in, and which dock?
• What internet did the show order, and is it wired or wireless?
• Is there overnight security, or does equipment come off the floor each night?

Where these details came from

The City of Anaheim's facility guide, event policies and 2025-26 rate schedule, read in September 2026. Venues change providers and shows change rules, so confirm anything you are budgeting against with your event manager. If something here is out of date, tell us and we will correct it.